Help Center

Help Center

FREQUENTLY ASKED QUESTIONS

DO I HAVE TO HAVE AN ACCOUNT TO PLACE AN ORDER?

HOW MUCH DOES SHIPPING COST?

WHICH COUNTRIES DO YOU SHIP YOUR PRODUCTS TO?

I HAVE PLACED AN ORDER, HOW LONG WILL IT TAKE TO ARRIVE?

WHAT ABOUT DELIVERY TIMES IN RELATION TO COVID?

I MESSED UP MY DELIVERY ADDRESS, WHAT DO I DO?

I ORDERED MULTIPLE ITEMS, WHY HAVE I RECEIVED ONLY PART OF MY ORDER?

WHY HAVE I NOT GOT MY EMAIL CONFIRMATION?

WHAT ARE THE PAYMENT METHODS AVAILABLE?

HOW SECURE IS MY PERSONAL INFORMATION?

CAN I CANCEL MY ORDER?

WHATS YOUR RETURN POLICY?

WHAT HAPPENS IF I RECEIVE THE WRONG ITEM?

HOW CAN I SEE WHERE MY ORDER IS AT THE MOMENT?

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP.